Asurion is a technology protection services company that offers insurance, repair and replacement solutions for mobile phones, tablets, laptops, gaming systems, digital cameras, personal electronics and home tech. The company’s plans are offered through wireless carriers, retailers and directly to consumers. Asurion was founded in 1994 and is based in Nashville, Tennessee.
Asurion’s NPS score (Net Promoter Score) of 72 is a middle of the road figure among its competitors. This score translates into a solid number of Promoters, which are customers that actively recommend the product or service to others. However, a high share of Detractors (those that give the product a low rating) also means that Asurion needs to work on its customer service to improve overall satisfaction with the brand.
This coverage is not a substitute for and does not replace any other insurance you may have, including but not limited to, auto, homeowner’s, renter’s, or personal liability. See plan details and certificate for limitations, exclusions and other important information.
The included plan is provided by Asurion Home+, a division of CNA, a licensed insurance agency (CA license # OD63161). Simplr is an incubated and funded brand from Asurion that provides high-integrity, U.S.-based, customer support specialists at an affordable rate.
Asurion is a technology protection services company that offers insurance, repair and replacement solutions for mobile phones, tablets, laptops, gaming systems, digital cameras, personal electronics and home tech. The company’s plans are offered through wireless carriers, retailers and directly to consumers. Asurion was founded in 1994 and is based in Nashville, Tennessee.
Asurion’s NPS score (Net Promoter Score) of 72 is a middle of the road figure among its competitors. This score translates into a solid number of Promoters, which are customers that actively recommend the product or service to others. However, a high share of Detractors (those that give the product a low rating) also means that Asurion needs to work on its customer service to improve overall satisfaction with the brand.
This coverage is not a substitute for and does not replace any other insurance you may have, including but not limited to, auto, homeowner’s, renter’s, or personal liability. See plan details and certificate for limitations, exclusions and other important information.
The included plan is provided by Asurion Home+, a division of CNA, a licensed insurance agency (CA license # OD63161). Simplr is an incubated and funded brand from Asurion that provides high-integrity, U.S.-based, customer support specialists at an affordable rate. asurion customer service